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✔How to get your quotation
A:Mail, phone, Wechat, WhatsApp are all available
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✔How long does it take you to prepare the products?
A:We need 2-3 days to prepare them.
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✔How long is the warranty?
A:All products have a one-year warranty.
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✔Is your product original?
A:All products are original, Some products are not brand new.
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✔Can you ship directly to foreign countries?
A: Of course. We use FEDEX express and UPS express to ship goods. We can deliver to any country. If possible, we can also use your own express account.
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✔How do I pay?
A:T/T、Western Union
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✔Product Acceptance Guarantee
A:All our products will be inspected before delivery. Please raise objections within 7 days after receipt of the goods.(Subject to the end user receiving the goods)
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✔Return/Exchange Policy
A:Should any issues arise (incorrect model, quality defects), we will process returns/exchanges until you receive a flawless product.
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✔Do you have your own warehouse?
A: Absolutely. Our warehouse primarily stocks spare parts for brands including ABB, Allen-Bradley, ICS Triplex, GE Fanuc, Triconex, Bentley Nevada, and Emerson Epro.
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✔We haven't worked together before. How can we trust your company?
✔Answer: We completely understand your concerns!
A: Here's a brief overview of our cooperation process:
- Confirm purchase intent
- Sign the purchase contract (requires seal or signature)
- We only require a 50% deposit
- We can assist with product inspection and take photos to ensure accuracy.
- Final payment is due after confirming the goods are flawless prior to shipment.
(You are also welcome to pick up goods at our facility—we sincerely look forward to your visit!)
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✔What are your working hours?
A:Beijing Time (GMT+8).
Monday to Friday: 9:00 AM to 6:00 PM (excluding public holidays).
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✔Why choose our company?
We are committed to providing spare parts services and drive support for your control system installations. Leveraging our extensive shared inventory system, we effectively reduce your spare parts maintenance costs. Simultaneously, we continuously introduce new hardware products that support both existing equipment upgrades and the adoption of cutting-edge technologies.
